About Us
Learn about our business, strategy and governance.
Who Are We?
With extensive experience in general insurance for 40 years (established in 1984), Regional Insurance has always been striving to be distinctive for our principals, our partners, our coworkers, and our clients. We are serving as insurance agents of Allied World, Asia Insurance, AXA, and Zurich, to provide quality and comprehensive products in company with our professional and caring services. Regional Insurance has a renowned reputation in the field, and we take pride in being your long-term assured partner.
Regional Insurance has a renowned reputation in the field, and we take pride in being your long-term assured partner.
Regional Insurance has a renowned reputation in the field, and we take pride in being your long-term assured partner.
Why Us?
Our vision is – People.
At Regional Insurance, interconnection is always our utmost priority.
To enhance communication and connection, we carve our specific market segments out to provide tailored services and solutions to our distinguished clients with professional advice and high attentiveness service. We promise to act customer-centric to attain satisfaction, loyalty, and advocacy.
Regional believes interconnections boost mood, reduce work stress and improve team morale, we strengthen our relations with workfellows and business partners through regular get-togethers, overseas trips, experiential learning, and leadership training.
Clients’ Impression
Josh So
Regional was the simplest and easiest insurance I’ve ever purchased. Awesome job on the experience.
2024-08-21
Janice Lam
最徬徨嘅時候好彩有東茂同事幫手，又專業又細心，保險保安心！
2024-03-18
Anonymous
What a good experience and customer service! Judy was very helpful, always replying in a timely and polite manner.
2024-07-10
Mr KK Yeung
其實， 過去嗰幾年， 我所接觸過你公司嘅員工 ，前線，會計部 或 Admin 啦 ，每位同事都做得很落力， 態度十分之好， 處事十分之細心， 確實是一隊優質嘅團隊
2024-11-06
Ms Cheng
我以為claim保險好複雜，但原來有專業團隊guide住逐步處理，整個過程可以好smooth好輕鬆！雖然中間有啲小問題拖延咗時間，但東茂每一步嘅支援好到位！推薦！
2024-09-27
Board of Directors
CS Ling
Chairman
CS Ling has been serving in the insurance industry for over five decades. He started his insurance career with Jardine Matheson & Co. Ltd. in their Insurance Department. After gaining a broad knowledge of non-life general insurance, he joined AIU Ltd. and was responsible for all its branch operations.
Ray Chow
Managing Director
Ray Chow has a well-established profession in General Insurance since 1981 and is committed to arranging insurance contracts of perfect fit and settling compensation in the best possible interests of the client. With more than 40 years of front-line experience in underwriting, claims, and people management, Ray has built a wide portfolio of trustful and loyal customers and partners.
Gary Ling
Sales & Marketing Director
Gary Ling joined the company in 2003 and has been the Sales Director since 2017. With 26 years of solid and extensive insurance experience in well-established companies, he is responsible for developing the company's relationship with our invaluable business partners. He is also focused on growing and diversifying local sales through various events and activities for branding and networking, acting as a robust support for company growth and prosperity.
CS Ling
Chairman
CS Ling has been serving in the insurance industry for over five decades. He started his insurance career with Jardine Matheson & Co. Ltd. in their Insurance Department. After gaining a broad knowledge of non-life general insurance, he joined AIU Ltd. and was responsible for all its branch operations.
Ray Chow
Managing Director
Ray Chow has a well-established profession in General Insurance since 1981 and is committed to arranging insurance contracts of perfect fit and settling compensation in the best possible interests of the client. With more than 40 years of front-line experience in underwriting, claims, and people management, Ray has built a wide portfolio of trustful and loyal customers and partners.
Gary Ling
Sales & Marketing Director
Gary Ling joined the company in 2003 and has been the Sales Director since 2017. With 26 years of solid and extensive insurance experience in well-established companies, he is responsible for developing the company's relationship with our invaluable business partners. He is also focused on growing and diversifying local sales through various events and activities for branding and networking, acting as a robust support for company growth and prosperity.
Code of Conduct
Honesty and Integrity
Provide customers with quality services in a sincere and conscientious way.
Disclosure of Information
Provide clients with accurate and adequate information to enable them to make benefit-risk evaluations and informed decisions.
Give Good Advice
With our professional knowledge and profound experience in the insurance industry, offer thoughtful advice on protection plans that meet customer needs.
Proceed with Care and Professionalism
A rigorous prudential approach to act in the best interest of clients and provide the most suitable personalised product recommendation.
Act Fairly without Bias or Prejudice
Always treat clients fairly and try our best to avoid conflicts of interest.
Our commitment to environment, society and governance
Environmental Protection
Environmental Protection
- Paperless & Recycle
- Power saving and pollution control
- Effective utilization of resources
- Reduce carbon footprint
Social Responsibility & Good Governance
Social Responsibility & Good Governance
- Due Diligence
- Continuous Professional Development
- Know Your Clients
- Caring for Coworkers & Business Partners
Data Protection
Data Protection
- Secure Information Disposal - proper handling for paper waste & information management
- Privacy ordinance compliance
- Firewall support for further protection
- Outsource professional IT suppliers to ensure system reliability